ငွေပေးချေမှုနှင့် ပို့ဆောင်မှု

Last updated: 26 July 2026

1. Payment methods

You can pay online at checkout. International customers pay securely by card in USD (processed by Stripe); customers in Vietnam can also pay by VietQR bank transfer. Card details are entered only on the secure payment form — never send card details through chat or email.

2. Product delivery

• eSIM by email: after payment confirmation, automated delivery normally sends your QR within minutes, 24/7. If your order needs manual assistance, our team is available 08:00–22:00 JST.
• Orders handled through chat: QR delivery is normally within 30 minutes during 08:00–22:00 JST; outside those hours, no later than 09:00 the next morning.
• Physical SIM: sent by post to the address you provide; delivery time varies by area.

3. Order confirmation

After payment is confirmed, the order-status page shows verified processing status. If you have not received the code after 30 minutes during support hours, contact the support channel in the site footer.

4. Support

Human support in English is available on WhatsApp or email, 08:00–22:00 JST. Contact details are in the site footer.